Privacy Policy

Privacy Policy for Santa Cam

Effective Date: 01 September 2025

Santa Cam (“Santa Cam,” “we,” “our,” or “us”) values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit santacam.co (the “Website”) or use our products and services (the “Services”). By accessing or using our Website or Services, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following categories of personal information when you interact with our Website or Services:

  • Identity Information: Name and other identifiers you provide.

  • Contact Information: Email address, phone number, mailing address.

  • Demographic Information: City, postal code, preferences, and interests.

  • Order & Payment Information: Details necessary to process transactions. Note: Payments are securely processed by our third-party payment providers; we do not store full payment card details.

  • Technical Data: IP address, browser type, device identifiers, and cookie/usage data.

  • Content You Provide: Media you upload (e.g., photos for creating Santa Cam products), names to be included in products, and any feedback/responses to surveys.

2. How We Use Your Information

We use information to:

  • Provide, personalize, and improve our Services and products.

  • Process orders, deliver purchases, and manage accounts.

  • Communicate about updates, promotions, and special offers (you can opt out anytime).

  • Conduct internal recordkeeping, research, quality assurance, and analytics.

  • Customize your experience on the Website.

  • Comply with legal obligations and enforce our terms.

Marketing With Your Permission (Opt-In). With your explicit opt-in consent, we may use the media you upload and the resulting Santa Cam products (e.g., finished video/audio) for our marketing, advertising, testimonials, case studies, social media, and portfolio. We apply privacy-safe defaults (see Section 11) and you can withdraw consent at any time (see Section 6).

3. Cookies and Tracking Technologies

We use cookies and similar technologies to improve functionality and enhance your experience, including to:

  • Analyze traffic and Website usage.

  • Remember preferences and improve content/navigation.

You can accept or decline cookies via your browser settings. Disabling cookies may affect Website performance.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share information in these cases:

  • Service Providers: With trusted vendors that perform services on our behalf (e.g., payment processing, IT support, email delivery, cloud storage). They must protect your data and use it only as instructed.

  • Marketing Service Providers (Opt-In Only): If you opt in to marketing use of your content, we may share limited media/content with vendors who help us create or place marketing (e.g., social platforms, ad managers) solely for those purposes.

  • Legal Compliance: When required by law, regulation, or court order.

  • Business Transactions: In connection with a merger, acquisition, or asset sale, subject to this Policy.

5. Security of Your Information

We use appropriate technical, administrative, and physical safeguards to help protect your information against unauthorized access, disclosure, alteration, or misuse. However, no online transmission or storage system is 100% secure.

6. Your Rights and Choices

You may:

  • Access/Update/Correct your information by contacting us.

  • Opt Out of promotional emails via the unsubscribe link in our messages.

  • Request Deletion of your personal information, subject to legal/contractual obligations.

  • Marketing Opt-In/Opt-Out: You may choose whether your uploaded media and finished Santa Cam products may be used in our marketing.

    • To withdraw consent after previously opting in, email support@santacam.co with subject “Marketing Opt-Out” and include your order number. We will stop new uses within 10 business days. Previously printed/posted materials do not need to be recalled or deleted, but we will not use your content in future campaigns.

7. Third-Party Links

Our Website may contain links to external websites. We are not responsible for the content, security, or privacy practices of those websites. Please review their privacy policies when visiting third-party sites.

8. Children’s Privacy

We do not knowingly collect personal information directly from children under 13. A parent or legal guardian must provide all information and media and must control any marketing opt-in choice. If you believe a child has provided information to us without parental consent, contact support@santacam.co and we will promptly delete it. We do not condition a child’s participation (or your purchase) on consenting to our marketing use.

9. Changes to This Privacy Policy

We may update this Policy from time to time. Changes will be posted on this page with an updated Effective Date. Please review periodically.

10. Contact Us

Questions or requests about this Privacy Policy or your information:

📧 support@santacam.co
🌐 www.santacam.co

 

11. User Content, Publicity Permission & Privacy-Safe Defaults

If you opt in (e.g., via an optional checkbox at checkout or in your account settings), you grant Santa Cam a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and distribute your uploaded media and the resulting Santa Cam products for marketing, advertising, testimonials, case studies, social media, and portfolio purposes. We commit to sound judgment to protect privacy and follow these default practices:

  • Audio will utilize first names only; with no other distinguisher of the message

  • Avoid public posting of exact addresses, house numbers, license plates, or precise location indicators; we may blur or crop such elements.

  • Avoid any descriptor that may recognize a persons home such as a school, specific signage, street names, etc where feasible; blur/remove when appropriate.

  • Do not use content in ways that are misleading or out of context.

  • Maintain an internal record of consent status and promptly honor withdrawal requests (future use only).

You may withdraw permission at any time as described in Section 6. We may retain internal copies as needed for recordkeeping and to comply with law.